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How to Check SASSA SRD Status Without Internet Using USSD, SMS, and Call Centre

By James Mitchell·Last updated: June 13, 2026

Millions of South Africans depend on the SASSA SRD R370 grant every month. But what happens when you run out of data or live in an area with no internet? The good news is you do not need the internet to check your SASSA status. SASSA offers three simple offline methods: USSD, SMS, and the call centre.

This guide will explain to you each method step by step, in simple language, so you can check your grant status from any basic mobile phone.

To check your SASSA SRD status without internet, dial *120*69277# from any mobile phone to use the USSD service, SMS your ID number to 45010, or call the SASSA toll-free number 0800 60 10 11. All three methods work without data and are absolutely free.

Why You Might Need to Check SASSA Status Offline

Not everyone has consistent access to the internet. Load shedding, low mobile balance, or living in a rural area can make the SASSA website unreachable. These offline methods are especially useful when:

You have no data (internet) on your phone.
You live very far from a SASSA office.
The SASSA website is down or running slowly.
You want to check your status quickly without loading a browser.

3 Ways to Check SASSA Status Without Internet

Method 1: SASSA USSD Code (*120*69277#)

The SASSA USSD code is the fastest offline method. It works on any mobile phone, even a basic keypad phone, and does not require data.

  1. Open your phone's dialler.
  2. Dial *120*69277# and press the Call button.
  3. Follow the on-screen menu prompts.
  4. Select "SRD Grant" or "Check Status".
  5. Enter your 13-digit South African ID number when asked.

Note: USSD calls may incur a small airtime fee depending on your mobile network.

Method 2: SASSA SMS Status Check

The SASSA SMS status check is another simple option. You send your ID number to SASSA and receive a reply with your current grant status.

  1. Open the SMS app on your phone.
  2. Type your 13-digit South African ID number.
  3. Send the SMS to 45010.

You will receive an SMS back confirming whether your status is approved, pending, or declined. Standard SMS rates apply.

Method 3: SASSA Call Centre (Toll-Free Number)

If you prefer speaking to someone, call the SASSA toll-free number: 0800 60 10 11. Available Monday to Friday, 08:00–16:00.

Have these ready when you call:

  • Your 13-digit South African ID number.
  • Your full name as registered with SASSA.
  • Your application reference number (if available).

Frequently Asked Questions

Common questions regarding checking SASSA Status Offline

The SASSA USSD code is *120*69277#. Dial this from any South African network (Vodacom, MTN, Cell C, Telkom) and follow the menu.

Type your 13-digit South African ID number in a message and send it to 45010 to receive a reply with your status.

The toll-free number is 0800 60 10 11, available Monday to Friday from 8 AM to 4 PM. Keep your name and ID ready when calling.

If your status is declined, you can apply for reconsideration within 90 days or visit your nearest SASSA office.