Apply Online for the COVID-19 SASSA SRD R350 Grant (South Africa)

In response to the economic challenges posed by the COVID-19 pandemic, the South African government introduced the Special Relief of Distress (SRD) grant of R350. This grant aims to provide temporary financial assistance to eligible individuals who have been affected by the pandemic’s economic impact. To make the application process more accessible, the South African Social Security Agency (SASSA) introduced an online application system for the COVID-19 SRD R350 grant. In this guide, we’ll walk you through the steps to apply for this grant online.

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COVID-19 SRD Grant Application Process

As the National State of Disaster draws to a close, significant changes have been implemented regarding the administration of the SASSA R350 grant. It’s important to note that the Special Relief of Distress (SRD) grant is no longer managed under the State of Disaster Act but rather falls under the purview of the Social Assistance Act, 2004 (Act No. 13 of 2004). This shift has brought about the reopening of applications for the Covid-19 SASSA SRD unemployment grant of R350.

For those seeking to apply, the application form for the SASSA SRD R350 grant in PDF format for 2023-24 is now available on the official SASSA website ( This change signifies a transition in the management and accessibility of the grant, making it essential for eligible individuals to stay informed and updated on the latest application procedures and requirements.

SASSA SRD 350 Grant Eligibility Criteria

Before embarking on the online application journey for the COVID-19 SASSA SRD R350 grant, it’s imperative to have a comprehensive understanding of the eligibility criteria. These criteria serve as the foundation for determining whether you qualify for this financial relief program. Please note that eligibility criteria can evolve, so always consult the latest guidelines provided by SASSA.

The SASSA SRD grant extension now covers the period from March 2023 to March 2024, providing essential financial assistance to eligible individuals. To apply for the SASSA SRD grant, applicants are required to provide the following mandatory information:

  • Eligibility Criteria: This grant is available to a range of individuals, including South African citizens, permanent residents, refugees, asylum seekers, and holders of special permits.
  • Age Requirement: Applicants must be 18 years or older to qualify for the grant.
  • Employment Status: To be eligible, applicants should be currently unemployed and without any other source of income.
  • Social Grant and UIF: It’s important that the applicant is not already receiving any other social grant or unemployment insurance benefit.
  • NSFAS Stipend: Individuals should not be receiving a stipend from the National Student Financial Aid Scheme (NSFAS).
  • Residential Status: Applicants should not be residing in a government-funded or subsidized institution.

Once an applicant meets these eligibility requirements, they will need to provide the following essential documents and personal information to process their application:

  • Personal Information: This includes details such as your identity number, full name, and surname (as they appear on your ID), gender, and any information related to disabilities, if applicable.
  • Residential Address: Information regarding your residential address is necessary for processing your application.
  • Bank Details: Providing your bank name and account number ensures that the grant payments can be securely deposited into your account.
  • Contact Information: Include up-to-date contact details to facilitate communication regarding your application.
  • Employment and Lifestyle Information: This section may require you to provide details about your employment history and current lifestyle to assess your eligibility accurately.

Ensuring that all the required information is accurate and complete will help expedite the processing of your SASSA SRD grant application and ensure that you receive the financial support you need.

Gather Essential Documents for COVID-19 SASSA SRD R350 Grant Application

Before you embark on the online application process for the COVID-19 SASSA SRD R350 grant, meticulous preparation of the required documents is essential. Having these documents readily available will not only streamline the application but also ensure that you can complete the process accurately and efficiently. Below are the key documents you’ll typically need:

  • South African ID or Smart ID Card: One of the fundamental documents you must have is your South African identification card. This serves as proof of your identity and citizenship or permanent residency status. Ensure that your ID or Smart ID card is valid and up-to-date.
  • Bank Account Details: To facilitate the disbursement of the grant, you’ll be required to provide your bank account details. This includes your bank name, account number, branch name, and account type. It’s crucial to double-check this information for accuracy to prevent any delays in receiving payments.
  • Cell Phone Number: You will need a functional cell phone number that you have access to throughout the application process. SASSA may use this number to send verification codes, notifications, or updates regarding your application status. Make sure your phone is charged and has network coverage during the application.

Additional Documents (if applicable):

Depending on your specific circumstances and the evolving requirements of the grant application, you may be asked to provide additional documentation. These documents could include:

  • Proof of Income: In some cases, applicants may be required to submit proof of their income or employment status. This can include payslips, UIF documents, or any other evidence that demonstrates your financial situation.
  • Proof of Residence: SASSA may request documents that verify your current residence. This could include utility bills, lease agreements, or a sworn affidavit if you don’t have formal proof.
  • Additional Identification: For certain cases, additional identification documents, such as birth certificates or marriage certificates, may be necessary, especially if you’re applying on behalf of dependents.
  • Medical Certificates (if applicable): If you are applying for the grant due to a disability or health-related reasons, you may need to provide medical certificates or other relevant medical documentation to support your application.

It’s crucial to gather all the required documents and ensure they are accurate, up-to-date, and in good condition. Having these documents readily accessible before starting the online application will help you complete the process smoothly. Additionally, staying informed about any changes in document requirements by regularly checking the official SASSA website is advisable, as the application process may evolve in response to the pandemic’s dynamics.


Access the COVID-19 SASSA SRD R350 Grant Online Application Portal

To initiate your application for the COVID-19 SASSA SRD R350 grant, you’ll need to access the dedicated online application portal. Follow these steps to seamlessly navigate to the portal:

  • Visit the Official SASSA Website: Open your web browser and go to the official SASSA website by typing “” into the address bar. Ensure that you are using a trusted and secure internet connection.
  • Locate the COVID-19 SRD R350 Grant Application Portal: On the SASSA homepage, look for specific links or sections related to the COVID-19 SRD R350 grant. The website is regularly updated, and the grant application portal may be prominently displayed during application periods. It’s essential to ensure that you are using the official SASSA website to access the correct portal.
  • Access the Online Application Portal: Once you’ve located the COVID-19 SRD R350 grant application portal, click on it to proceed. This will direct you to the dedicated online application platform designed for this grant. You may be required to create an account on the SASSA portal if you haven’t done so already. This will involve providing your email address and creating a password. Keep this information secure as you will need it for future logins.
  • Read and Understand the Instructions: Before diving into the application, take some time to read and understand the instructions provided on the portal. This step is crucial to ensure that you follow the correct procedures and provide accurate information.
  • Begin the Application Process: Once you are confident that you understand the instructions, you can start the application process. This typically involves creating an account or logging in, filling out the application form with your personal information and details, and uploading the necessary documents. Fill out the online application form with accurate and up-to-date information. Be sure to provide all the required details, including your personal information, banking details, and contact information.
  • Submit Your Application: After completing the application form and attaching the required documents, review all the information to confirm its accuracy. Once you are satisfied that everything is in order, submit your application through the portal.
  • Confirmation and Reference Number: Upon successful submission, you should receive a confirmation message with an application reference number. This reference number is essential for tracking the status of your application and should be kept in a safe place.
  • Wait for a Response: After submitting your application, SASSA will review it and notify you of the outcome. Be patient during this phase, as processing times may vary depending on the volume of applications.

It’s essential to remember that the official SASSA website is the only trusted source for accessing the COVID-19 SRD R350 grant application portal. Be cautious of fraudulent websites or scams that may attempt to mimic the official site. Always verify the website’s authenticity before providing any personal information or documentation.

How to apply for SASSA Social Relief Grant Via Website

Applying for the SASSA social relief grant via the website is a straightforward process, and here’s a step-by-step guide to help you navigate through it:

  • Open your internet browser and visit the official SASSA website at
  • On the website, you’ll be prompted to provide your essential details. Start by submitting your South African ID number.
  • Next, enter your mobile number as part of the application process.
  • After completing these initial steps, proceed by clicking on the ‘send SMS’ button.
  • You’ll receive a One Time Pin (OTP) code on your mobile device, which is a crucial security measure.
  • Insert the OTP number into the designated field and proceed to verify it.
  • At this stage, you’ll be required to agree to the terms and conditions associated with the SRD grant.
  • As a final step, enter the one-time pin that SASSA has sent to the mobile number provided earlier.
  • The process continues in step 2, where you’ll need to accept the specific clauses and declaration section for the R350 grant application online in 2022 via the website.

By following these steps carefully, you can efficiently apply for the SASSA social relief grant through the official website.

How to Apply for the SASSA R350 Grant Using GovChat

Submitting your SASSA social relief grant application through GovChat is a user-friendly process. Follow these steps to complete your application:

  • Begin by logging in to the GovChat website:
  • Provide your phone number as part of the login process.
  • Complete the Captcha verification to ensure secure access.
  • Click on ‘Log in’ to proceed further.
  • Navigate to ‘SASSA Services’ within the GovChat platform.
  • From there, select ‘SASSA Grants’ to explore the available grant options.
  • Now, click on ‘Apply for a grant.’
  • Choose the grant that matches your needs, in this case, ‘Social relief of distress (R350).’
  • Initiate your application by clicking ‘Create New Form.’
  • Fill in all the required information accurately as prompted during the application process.
  • Once you’ve completed the necessary fields, click ‘SUBMIT PERSONAL DETAILS.’
  • As a result, you’ll receive a unique reference number for your application, marking the completion of this step.
  • Your application process will continue in step 2, where you’ll be prompted to accept specific clauses and terms.

By following these clear steps, you can efficiently submit your SASSA social relief grant application through GovChat.

How to Apply for the R350 SRD SASSA Grant Online Using the Chatbot

Applying for the R350 grant via the SASSA ChatBot is a straightforward process. Here’s a step-by-step guide to help you through it:

  • Begin by opening your internet browser and visiting the official SASSA website at
  • On the SASSA website, look for the SRD R350 grant assistance chatbox.
  • You’ll need to provide your ID number and mobile number when prompted by the chatbox.
  • Within the chat, select the option ‘I want to apply for SRD R350 grant.’
  • The chat will guide you to a link leading to the SRD grant website.
  • Once on the SRD grant website, locate and click on ‘How do I apply for this SRD grant.’
  • Then, click on ‘click here to apply online.’
  • Provide your ID number and mobile number as requested.
  • After entering your details, click ‘send SMS.’
  • You will receive a 6-digit OTP (One Time Pin) number on your mobile device.
  • Insert the OTP code to verify your identity by clicking ‘verify pin.’
  • This will bring you to the next step, which is agreeing to the terms and conditions outlined for the application.

By following these steps, you can easily apply for the R350 grant through the SASSA ChatBot.


How to Receive Payment for Approved COVID-19 SASSA SRD R350 Grant Application

Once your COVID-19 SASSA SRD R350 grant application has been successfully approved, the next crucial step is to ensure you receive your payment promptly and securely. Here’s what you need to know about the payment process:

  1. Approval Notification: After your application has been reviewed and approved, SASSA will send you a notification to inform you of the approval. This notification may come in the form of an SMS, email, or an official letter, depending on the communication method you selected during the application process.
  2. Payment Method: SASSA will specify the payment method and details in the approval notification. Payments for the COVID-19 SRD R350 grant are typically made through electronic means to ensure a quick and secure transfer of funds.
  3. Bank Transfer: In most cases, SASSA will transfer the grant amount directly into the bank account you provided during the application process. It is crucial to ensure that your bank account details are accurate and up-to-date to avoid any delays or issues with the payment.
  4. Payment Schedule: The payment schedule for the COVID-19 SRD R350 grant may vary, and SASSA will provide you with the specific payment dates. Payments are usually made monthly, and it’s essential to keep track of these dates to anticipate when you will receive your funds.
  5. Monitor Your Bank Account: Once you’ve received the approval notification and the specified payment date has arrived, monitor your bank account closely. The grant amount should reflect in your account on or around the designated payment date.
  6. Use of the Grant: The COVID-19 SRD R350 grant is intended to provide financial relief to those in need during challenging times. Ensure that you use the grant responsibly to address your essential needs and financial obligations.
  7. Keep Records: It’s advisable to keep records of your grant payments, including confirmation messages, bank statements, or any official communication from SASSA. These records can be valuable for future reference or inquiries.
  8. Contact SASSA if Necessary: If you encounter any issues related to your grant payment, such as delays or discrepancies, don’t hesitate to contact SASSA for assistance. They have dedicated channels for grant-related inquiries and concerns.
  9. Stay Informed: Keep yourself informed about any updates or changes to the COVID-19 SRD R350 grant program. SASSA may provide important information through their official website or communication channels.

Receiving payment for your approved COVID-19 SASSA SRD R350 grant application is a crucial step in accessing the financial support you need during challenging times. By following the instructions provided in the approval notification and staying vigilant, you can ensure a smooth and secure payment process.

Remember that government programs and application processes can change over time, so it’s essential to check the latest information on the official SASSA website for the most up-to-date guidance on applying for the COVID-19 SRD R350 grant online.

SASSA SRD R350 Grant FAQs (Frequently Asked Questions)

What is the COVID-19 SASSA SRD R350 Grant?

The COVID-19 SASSA SRD R350 Grant, initiated by the South African government, is a financial relief program aimed at providing temporary financial assistance to eligible South African citizens and permanent residents who are facing economic distress due to the impact of the COVID-19 pandemic. This grant program offers a monthly payment of R350 to beneficiaries, helping them cover essential expenses during these challenging times.

Who is eligible for the COVID-19 SASSA SRD R350 Grant?

To be eligible for the COVID-19 SASSA SRD R350 Grant, applicants must meet specific criteria. These criteria typically include being a South African citizen or permanent resident, being between the ages of 18 and 60, facing unemployment, not receiving any other form of social grant, and demonstrating financial distress resulting from the pandemic. Meeting these eligibility requirements is essential to qualify for the grant.

How do I apply for the COVID-19 SASSA SRD R350 Grant online?

The online application process for the COVID-19 SASSA SRD R350 Grant involves several steps. Applicants must visit the official SASSA website and access the dedicated application portal. They will need to provide personal information, including their South African ID or Smart ID card, banking details, and contact information. After completing the application form, they can submit it electronically for review and processing.

What documents do I need to apply for the COVID-19 SASSA SRD R350 Grant online?

When applying for the COVID-19 SASSA SRD R350 Grant online, applicants are typically required to have the following documents ready: their South African ID or Smart ID card, their bank account details, and their cell phone number. These documents are essential for verifying identity, facilitating payments, and ensuring efficient communication throughout the application process.

How long does it take to process a COVID-19 SASSA SRD R350 Grant application?

The processing time for a COVID-19 SASSA SRD R350 Grant application may vary depending on the volume of applications received and the efficiency of the review process. SASSA strives to process applications as quickly as possible to provide timely assistance to eligible beneficiaries. It’s advisable to monitor the status of your application through official channels for updates on its progress.

What happens if my COVID-19 SASSA SRD R350 Grant application is declined?

If your COVID-19 SASSA SRD R350 Grant application is declined, you will receive a notification specifying the reason for the decline. It is essential to review this rejection notice carefully to understand the grounds for the decline. Depending on the reason, you may have options to appeal the decision or address the issues that led to the decline.

What can I do if I have a problem with my COVID-19 SASSA SRD R350 Grant?

If you encounter any issues or have questions related to your COVID-19 SASSA SRD R350 Grant, it is advisable to contact SASSA for assistance. They have established channels, including a toll-free helpline and local offices, where you can seek help, get clarification, or resolve problems related to your grant.

What are some additional resources that I can use to get help with the COVID-19 SASSA SRD R350 Grant?

In addition to contacting SASSA directly, you can also seek assistance and information from local community centers, non-profit organizations, or advocacy groups that may offer support and guidance regarding the COVID-19 SASSA SRD R350 Grant Check Status. These resources can provide valuable assistance during the application process and beyond, ensuring that eligible individuals receive the financial relief they need during the pandemic.

What is the deadline to apply for the COVID-19 SASSA SRD R350 Grant?

The application deadline for the COVID-19 SASSA SRD R350 Grant can vary, and it’s important to check the official SASSA website or announcements for the most up-to-date information. Deadlines may be extended or revised based on the government’s response to the ongoing COVID-19 pandemic. To ensure that you don’t miss the deadline, it’s advisable to apply as soon as possible once the application period is open.

Do I need to be a South African citizen to apply for the COVID-19 SASSA SRD R350 Grant?

Yes, typically, applicants for the COVID-19 SASSA SRD R350 Grant need to be South African citizens or permanent residents to qualify. Citizenship or permanent residency is a common eligibility requirement for many social grants in South Africa. If you are unsure of your eligibility status, it’s recommended to review the specific eligibility criteria and seek clarification from SASSA if needed.

What if I don’t have a bank account?

Having a bank account is often a requirement for receiving the COVID-19 SASSA SRD R350 Grant payment. If you do not have a bank account, you may need to open one to receive the grant. SASSA may provide guidance on how to set up a bank account specifically for grant payments. It’s essential to follow SASSA’s instructions and requirements to ensure you can receive the financial assistance.

What if I’m not sure if I’m eligible for the COVID-19 SASSA SRD R350 Grant?

If you are uncertain about your eligibility for the COVID-19 SASSA SRD R350 Grant, you can review the eligibility criteria provided by SASSA on their official website or contact them directly for clarification. It’s crucial to have a clear understanding of the eligibility requirements before applying to avoid potential issues during the application process.

What if I’ve moved since I applied for the grant?

If you have changed your address or contact information since you applied for the COVID-19 SASSA SRD R350 Grant, it is advisable to inform SASSA of these changes promptly. Accurate contact details are essential for communication regarding your application status and grant payments. You can update your information through the official channels provided by SASSA.

How do I check the status of my COVID-19 SASSA SRD R350 Grant application?

To check the status of your COVID-19 SASSA SRD R350 Grant application, you can typically use the online portal provided by SASSA. The portal allows applicants to track the progress of their applications and receive updates on the status of their grants. It’s essential to keep your application reference number handy when checking your status.

How do I get my COVID-19 SASSA SRD R350 Grant payment?

Once your COVID-19 SASSA SRD R350 Grant application is approved, SASSA will inform you of the payment method and details. Payments are usually made electronically through bank transfers or other secure methods. Ensure that you have a bank account set up to receive the grant payment, as this is the most common payment method used by SASSA.

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