Collecting Your SASSA R350 Grant at Pick N Pay

Collecting your SASSA R350 grant at Pick n Pay has become easier than ever before. With the recent announcement by the South African Post Office (SAPO), approved recipients of the R350 Social Relief of Distress (SRD) grant can now collect their benefit from Pick n Pay and Boxer stores nationwide. This move has been made to increase accessibility and convenience for grant beneficiaries.

To collect the grant from Pick n Pay, the applicant will receive an SMS from SASSA confirming their successful application and the collection point. The message will also advise on the day of collection. On the day of collection, beneficiaries must take their ID and physical cellphone (number that was used to apply for the grant) with them. The process is simple and straightforward, making it easier for those in need to access their benefits.

The Pick n Pay and Boxer stores have been added as collection points for the R350 SRD grant to help ease the burden on the South African Post Office. The move has been welcomed by many, as it provides an additional option for beneficiaries to collect their grant. With the new collection points, beneficiaries no longer have to wait in long queues at the Post Office, making it a more convenient and efficient process.

Collecting Your SASSA R350 Grant at Pick N Pay

Required Documents

To collect your SASSA R350 grant at Pick N Pay, you will need to bring your ID and physical cellphone with you. You will also need to have received an SMS message from SASSA confirming your collection point and advising you on the day of collection.

Procedure at Pick N Pay

Once you have received your SMS message and have your required documents, follow these steps to collect your SASSA R350 grant at Pick N Pay:

  1. Go to the Pick N Pay store that was indicated in your SMS message.
  2. Proceed to the designated collection point within the store.
  3. Present your ID and physical cellphone to the store representative.
  4. Wait for the store representative to verify your details and confirm your eligibility.
  5. Once your eligibility has been confirmed, you will receive your R350 grant in cash.

It is important to note that beneficiaries can only collect their grant once a month at Pick N Pay. If you miss your collection day, you will need to wait until the next month to collect your grant.

In addition to Pick N Pay, approved recipients of the R350 Social Relief of Distress (SRD) grant can also collect their benefit from Boxer stores and the South African Post Office. This new service was introduced to help relieve pressure on the post office and provide more convenient collection points for beneficiaries.

Important Points to Remember

When collecting your SASSA R350 grant at Pick n Pay, there are a few important points to keep in mind. Here are some key things to remember:

  • Approval and application: Pick n Pay and Boxer do not manage the application and approval of grant funds. This is a process run entirely by SASSA. Once your application is approved, you will receive an SMS containing your R350 collection point and payment date.
  • Collection point: You must go to the designated Pick n Pay store on the specified date to collect your grant. It is important to note that not all Pick n Pay stores are designated collection points. You must ensure that you go to a Pick n Pay store that has been designated as a collection point.
  • Identification: When you go to collect your grant, you must bring your ID and mobile phone number with you. This is to ensure that you are the correct beneficiary and that your grant is paid to the correct person.
  • Timing: It is important to collect your grant on the designated date. If you do not collect your grant on the specified date, you may have to wait until the next payment cycle to collect your grant.
  • Post Office: If you prefer, you can still collect your grant from the Post Office. However, it is important to note that the process for collecting your grant at the Post Office may take longer than collecting it at Pick n Pay.

By keeping these important points in mind, you can ensure that you collect your SASSA R350 grant smoothly and efficiently.

Grievance Redressal

If you encounter any issues or have any grievances related to the collection of your SASSA R350 grant at Pick N Pay, you can follow the below steps for redressal:

  1. Contact the SASSA hotline: You can call the SASSA hotline at 0800 60 10 11 to report any issues or grievances related to the collection of your grant. The hotline is available Monday to Friday from 08:00 to 16:00.
  2. Visit the nearest SASSA office: If you are unable to resolve your issue through the hotline, you can visit the nearest SASSA office. You can find the nearest office by visiting the SASSA website or by calling the SASSA hotline.
  3. Contact Pick N Pay customer service: If your issue is related to the Pick N Pay store where you collected your grant, you can contact Pick N Pay customer service. You can find the customer service contact details on the Pick N Pay website.
  4. Contact Boxer customer service: If your issue is related to the Boxer store where you collected your grant, you can contact Boxer customer service. You can find the customer service contact details on the Boxer website.

It is important to note that you will need to provide your ID number and grant reference number when reporting any issues or grievances. This will help the relevant authorities to quickly identify and resolve your issue.

Frequently Asked Questions

What are the Pick n Pay SRD payment dates?

Pick n Pay stores are authorized to pay out the R350 Social Relief of Distress (SRD) grant to eligible beneficiaries on the same day that they receive the payment from SASSA. The payment dates are determined by SASSA and communicated to beneficiaries via SMS.

How can I collect my R350 grant at an ATM without a card?

To collect your R350 grant at an ATM without a card, you will need to generate a voucher from your SASSA account. This can be done by dialing 1203210# and following the prompts. Once you have generated the voucher, you can use the voucher number and PIN to withdraw your grant money from any participating ATM.

Where can I withdraw my SASSA R350 grant money?

Beneficiaries of the SASSA R350 grant can withdraw their money from any ATM that displays the Mastercard or Visa logo. In addition, beneficiaries can withdraw their money from Pick n Pay or Boxer stores that have been authorized by SASSA to pay out the grant.

How do I collect my R350 grant at the Post Office?

To collect your R350 grant at the Post Office, you will need to bring your SASSA card and ID book to the nearest Post Office branch. The Post Office will then verify your identity and pay out your grant money.

Can I collect my R350 grant at Pick n Pay without an SMS?

No, you cannot collect your R350 grant at Pick n Pay without an SMS from SASSA confirming that your grant has been approved. The SMS will contain important information, such as the payment date and voucher number, that you will need to collect your grant money.

How can I get my R350 grant without a bank account?

Beneficiaries of the SASSA R350 grant do not need to have a bank account to receive their grant money. They can withdraw their money from any participating ATM or authorized retailer, such as Pick n Pay or Boxer stores.

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